Privacy policy

Strata Pacific LLC – Privacy Policy
Last updated: September 7, 2026
This Privacy Policy describes how Strata Pacific LLC (operating as stratapacifica.com and stratapacific.com, collectively referred to as "the Store", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our websites, use our related features and tools (the "Services"), or otherwise communicate with us.
Our Services are powered by Shopify, which enables us to provide a secure and customized shopping experience to you. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By using and accessing any of our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
1. Personal Information We Collect or Process
When we use the term "personal information," we refer to data that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with our Services:
  • Contact Details: Name, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card, debit card, or financial account numbers, transaction details, payment confirmations, and forms of payment securely processed by our payment gateways.
  • Account Credentials: Username, passwords, security questions, and saved preferences.
  • Transaction Information: Items viewed, cart additions, wishlists, purchases, returns, exchanges, or cancellations.
  • Communications: Information included in customer support inquiries, emails, or chat features.
  • Device & Usage Information: IP addresses, unique device identifiers, browser types, network connections, and navigation analytics.
2. Sources of Personal Information
We collect your information from the following channels:
  • Directly From You: When you create an account, purchase an item, or fill out our Contact form.
  • Automatically via Cookies: Collected through your device as you navigate our layout and sections.
  • From Service Providers & Third Parties: Including Shopify, payment gateways, and global fulfillment partners like CJDropshipping to process and execute your holiday orders.
3. How We Use Your Personal Information
  • Providing and Fulfilling Services: To perform our sales contracts, process payments, fulfill dropshipping orders, arrange shipping, manage accounts, and facilitate quick customer service.
  • Marketing & Advertising: To send seasonal promotions, product announcements, and display tailored online advertisements based on items previously added to your cart.
  • Security & Fraud Prevention: To authenticate user accounts, provide a safe checkout environment, protect against malicious activity, and secure transactional databases.
  • Legal Compliance: To comply with applicable state and federal laws, respond to valid legal processes, or protect our corporate rights and safety.
4. How We Disclose Personal Information
We may disclose personal information to trusted third parties for legitimate operational purposes under this policy:
  • With Shopify and software vendors who perform operational services on our behalf (e.g., payment processing, cloud storage, data analytics, and customer support).
  • With CJDropshipping or verified shipping carriers specifically to handle backend fulfillment, product routing, and final door-to-door mail tracking.
  • In connection with standard corporate business transactions (such as a merger or asset restructuring), or to comply with law enforcement requirements and subpoenas.
5. Relationship with Shopify
Our Services are hosted on the Shopify infrastructure. Shopify processes and transmits data across secure global networks to maintain site functionality, prevent fraud, and optimize checkout performance. To opt-out of targeted advertising powered by Shopify's enhanced merchant features, you may utilize the opt-out mechanisms provided directly within your web browser settings or via designated consumer privacy portals.